Blizzard: FAIL!

[furtech]

I tried twice to get a ticket to Blizzcon. Twice I failed-- I was in the 3-4K range when they sold out each time. And this is with constant refreshing and clicking through-- less than a second-- to get my spot in line. I think the best I ended up with was 8,400.

Blizzard is a multi-billion dollar company. One would think that a company with those resources could figure out how to sell tickets to a VERY popular event. This is the first year I know of where at least the servers didn't crash when ticket sales opened. I can understand this happening the first year (unexpected)-- but that same thing happened for several more events!

Their solution to make it "easier" is to split the ticket sales into two batches. Their brilliant thinking, I guess, is: TWO CHANCES! Woo!

All that does is give the bots and others two chances to buy tickets. If they had sold it in one batch, I would have gotten my ticket. Instead, I was in the 8k spot in line twice. Yay.

If the Nitwits-in-charge at Blizzard just limited everyone to -one- ticket at -one- sales event, most of the people who really want a ticket would get one.

/endrant

Comments

[furtech.livejournal.com]

Since they say this is purely for the benefit of the fans (Blizzard about breaks even, so they say), you'd think they were focus on making them happy rather than whatever it is they get out of the strategy they're using. The way ticket sales go, I'd be willing to wager that they end up with more unhappy users than happy ones.