furtech: (no cookie)
furtech ([personal profile] furtech) wrote2013-04-27 10:39 am
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Blizzard: FAIL!

I tried twice to get a ticket to Blizzcon. Twice I failed-- I was in the 3-4K range when they sold out each time. And this is with constant refreshing and clicking through-- less than a second-- to get my spot in line. I think the best I ended up with was 8,400.

Blizzard is a multi-billion dollar company. One would think that a company with those resources could figure out how to sell tickets to a VERY popular event. This is the first year I know of where at least the servers didn't crash when ticket sales opened. I can understand this happening the first year (unexpected)-- but that same thing happened for several more events!

Their solution to make it "easier" is to split the ticket sales into two batches. Their brilliant thinking, I guess, is: TWO CHANCES! Woo!

All that does is give the bots and others two chances to buy tickets. If they had sold it in one batch, I would have gotten my ticket. Instead, I was in the 8k spot in line twice. Yay.

If the Nitwits-in-charge at Blizzard just limited everyone to -one- ticket at -one- sales event, most of the people who really want a ticket would get one.

/endrant

[identity profile] waynekaa.livejournal.com 2013-04-30 03:38 pm (UTC)(link)
Hrm, the two chances thing wasn't complete fail. I basically hit the same spot both times (glad I tried it that way) and managed to nab tix on the second day. It takes effort for bots and people to try the second day, effort that some people can't give. Queue was about 25% by the time I got in but hahaha after that I didn't look back and went straight on through. But what did slow me down was that they asked me to log into battle.net (again) and put in new information (shuffle shuffle delay delay)